Monday, March 11, 2013

Take My Money!


The adventure continues.

Last week, I wrote a check for the full amount of what we owe the mortgage company.  I placed it in an envelope and trusted it to the United States Postal Service.

Just now I have gotten off the telephone with NationStar Mortgage, who is *returning* my check to me.  I don't understand what their reasons are, the man that I shouted at on the phone couldn't explain it in a way that made any real sense to me.

They want the money in some particular way.  My check is too big, apparently.  I can wire it or send a certified check, as a personal check just will not do.  This will take more time and more effort and cost more money, and you know what?  I'm going to end up having my payment for this month, which was rolled into that one huge check, be LATE, because they didn't bother to tell me this up front.

On top of this, my very large check is out there, floating around in limbo.  I'm supposed to send them the money before I get that check back from this Oh So Reliable and Trustworthy company.  Pardon me while I have some justifiable paranoia.

I am so angry I could spit.  I shouted at that man, using several four letter words that I usually work very hard to not use while dealing with a creditor.

I have had more trouble with NationStar in the last 3.5 months than I had with any and all other mortgage companies I've ever dealt with before them, over 15 years now.

When I manage to refinance this mess, I'm having a party.



2 comments:

  1. omfg. That is past ridiculous.

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    Replies
    1. It's like the end of those horror movies where you think the monster is gone, but it's not and it leaps out at the people who actually survived and eats more of them.

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